IntroductionAt Syllabdosth,
we strive to ensure our customers are satisfied with their purchase and the educational services provided. If you are not entirely satisfied with your purchase, we're here to help.
2. Eligibility for RefundsTo be eligible for a refund, the following conditions must be met:The request for a refund must be made within 14 days of the purchase date.The course or service must not be accessed beyond the first module or 20% of the content, whichever is less.The request must include a valid reason for the refund, such as dissatisfaction with the course content or technical issues preventing access.
3. Non-Refundable ItemsThe following items are non-refundable:Courses that have been completed or accessed beyond the first module or 20% of the content.Any downloadable products or materials.Subscription-based services after the initial 14-day period.
4. Process for Requesting a RefundTo request a refund, please follow these steps:Contact our support team at support@syllabdosth.com with your purchase details and the reason for the refund.Our support team will review your request and notify you of the approval or rejection of your refund within 5 business days.If approved, the refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
5. Partial RefundsIn certain situations, partial refunds may be granted (if applicable):If a course is partially completed or accessed beyond the first module or 20% of the content, a partial refund may be considered based on the extent of usage.If a course or service is not as described but still partially useful, a partial refund may be granted.
6. Late or Missing RefundsIf you haven’t received a refund yet, please check the following:Check your bank account again.Contact your credit card company, as it may take some time before your refund is officially posted.Contact your bank. There is often some processing time before a refund is posted.If you’ve done all of this and still have not received your refund, please contact us at support@syllabdosth.com.
7. Changes to the Refund PolicySyllabdosth reserves the right to amend this refund policy at any time. Changes to the refund policy will be posted on this page and will be effective immediately upon posting.
8. Contact InformationFor any questions regarding our refund policy, please contact us : Address : 3, 2nd Cross, Lagmamma Krupa,Basu Reddy Layout, Shanthi Nagar,Hoodi,Bangalore North,Bangalore-560048,Karnataka or at:Email: support@syllabdosth.comPhone Address:Office Address Thank you for choosing Syllabdosth. We value your trust and are committed to providing you with quality educational services.